Global Airlines Adopt New Standards to Enhance Passenger Experience
The aviation industry strives to enhance passenger experience, offering industry guidance, practical advice, and technical standards through the 'Passenger Experience Handbook.' This handbook covers optimizing digital services, customizing personalized services, improving comfort, ensuring information transparency, and managing crisis events. Industry events like WDS, AGM, WFS & WPS promote industry development, envisioning a future of intelligent, personalized, and convenient air travel. The focus is on creating a seamless and enjoyable journey for all passengers by setting and adhering to high industry standards.









